Refund Policy
A legal disclaimer
We want every customer to have a smooth and satisfying shopping experience. Please read our refund policy carefully before making a purchase.
Physical Products
We accept refund or return requests for eligible physical products within 7 days of delivery. To qualify for a refund, items must be unused, unworn, and returned in their original condition and packaging.
Once we receive and inspect the returned item, we will notify you regarding the approval status of your refund.
Non-Refundable Items
Due to the nature of digital products, all digital guide purchases are non-refundable once the product has been delivered or accessed.
We also do not accept refunds for:
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Used or damaged items caused by the customer
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Sale or discounted items (if applicable)
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Gift cards (if applicable)
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the issue so we can assist you as quickly as possible.
Refund Processing
Approved refunds will be processed to the original payment method used during checkout. Please allow a few business days for the refund to reflect in your account depending on your payment provider.
Order Cancellation
Orders may only be canceled before they are processed or shipped. Once an order has been shipped, it can no longer be canceled.
Contact Us
If you have any questions regarding refunds or returns, please contact us at:
amakacosmetics@gmail.com
We’re always happy to help and ensure the best possible shopping experience for our customers.